Customer Service

Dear member,

We provide 24/7 Customer Service with e-mail.

Our average response time is within 24 hours.

To contact our Customer Service, please send an email to [email protected]

Your message will be handled by one of our representatives.

Please include your username in your e-mail.


Login Issues

If you lost your password, please click here to request a new password.


Cancelling Your Subscription

Cancellation requests are handled by CCBill, our authorized sales agent.

If you need help on cancellation, please send an email to [email protected] with subject “cancellation request”

You won’t be charged after your cancellation request and your membership will be active until the end date of your subscription.